Cookie Policy

Cookie Policy

1. Introduction

Our website, https://www.itsoft.es (hereinafter: “the website”) uses cookies and other related technologies (for convenience, all technologies are referred to as “cookies”). Cookies are also placed by third parties with whom we have contracted. In the following document we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small file that is sent along with the pages of this website and stored by your browser on the hard drive of your computer or other device. The stored information may be sent back to our servers or to appropriate third party servers during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website work correctly and interactively. This code runs on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. To do this, various data about you is stored by these web beacons.

5. Type of Cookies

Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:

  • First-party cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
  • Third-party cookies: those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

In the event that the cookies are installed from a computer or domain managed by the editor itself but the information collected through them is managed by a third party, they cannot be considered as own cookies.

There is also a second classification according to the length of time they remain stored in the client’s browser, which may be:

  • Session cookies: designed to collect and store data while the user accesses a website. They are usually used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).
  • Persistent cookies: the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Finally, there is another classification according to the purpose for which the data obtained is processed:

  • Technical cookies: those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist therein.
  • Personalisation cookies: these allow the user to access the service with some predefined general characteristics depending on a series of criteria in the user’s terminal.
  • Analytics cookies: these allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked.
  • Advertising cookies: these enable the management, in the most efficient way possible, of advertising spaces.
  • Behavioural advertising cookies: these collect information on the behaviour of users obtained through the continuous observation of their browsing habits.
  • External social network cookies: these are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated only for users of these social networks. The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding social platform. The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding social platform.

6. Cookies used

Name Duration Description Type Purpose
_ga 2 years Used to identify users. Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation on personal data protection and undertakes not to share it with third parties, except where required to do so by law or where necessary for the operation of the system. Google does not associate your IP address with any other information held by Google. If you would like more information about the cookies used by Google Analytics, please go to this address: Google Analytics Cookie Usage. Third party Analytical
_gat 1 year Used to display our advertising on other pages of the Google network. Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation on personal data protection and undertakes not to share it with third parties, except where required to do so by law or where necessary for the operation of the system. Google does not associate your IP address with any other information held by Google. If you would like more information about the cookies used by Google Analytics, please go to this address: Google Analytics Cookie Usage. Third party Behavioural advertising
_gid 1 year Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation on personal data protection and undertakes not to share it with third parties, except where required to do so by law or where necessary for the operation of the system. Google does not associate your IP address with any other information held by Google. If you would like more information about the cookies used by Google Analytics, please go to this address: Google Analytics Cookie Usage. Third party Behavioural advertising

7. Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click “Save preferences”, you agree to our use of the categories of cookies and plugins you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may no longer function properly.

7.1 Manage your consent settings

Functional: Storage or technical access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Marketing: Technical storage or access is necessary to create user profiles to send advertising, or to track the user on a website or on several websites for similar marketing purposes.

8. Enabling/disabling and deleting cookies

You have the option of allowing, blocking or deleting the cookies installed on your computer by configuring the browser options installed on your computer. By disabling cookies, some of the services available may no longer be operational. The way to disable cookies is different for each browser, but can usually be done from the Tools or Options menu. You can also consult the browser’s Help menu where you can find instructions. You may at any time choose which cookies you want to operate on this website.

You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer:

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
  • Right of access: you have the right to access the personal data we hold about you.
  • Right of rectification: You have the right to supplement, rectify, erase or block your personal data at any time.
  • If you give us your consent to process your data, you have the right to revoke this consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and to transfer it in full to another controller.
  • Right to object: you can object to the processing of your data. We comply with this, unless there are justified grounds for the processing.

To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie policy. If you have any complaints about how we handle your data, we would like to hear from you, but you also have the right to send a complaint to the supervisory authority (the data protection authority).

10. Contact information

For questions and/or comments about our cookie policy and this statement, please contact us using the following contact details:

  • Owner: Innova Telecom S.L.
  • CIF: B91266833
  • Tax address: Avenida de Huelva 12, Espartinas, Sevilla, España
  • Head office: Av. Diego Martínez Barrio 10, planta 2, 41013 Sevilla, España
  • Contact telephone: (+34) 955087700
  • Email: info@itsoft.es

Links to third parties

This website may contain links to other websites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection practices of such other sites. Those sites are subject to their own privacy policies and you should check these to ensure that you are happy with them.